Delivery Times & Costs
UAE: (Free of Charge)
- Delivery between 9am-5pm, Sunday to Saturday
- Receive your purchases in 2-4 working days after your order has been placed
- All Shipments to the UAE are on us.
During free shipping promotions, the delivery cost will be removed on the final payment page.
Schedule Delivery & Returns
For each delivery attempt, our shipping provider will attempt to contact the end receiver of the order four (4) times on the provided telephone to schedule the delivery (once by SMS, and three (3) times by telephone).
If the end receiver is unavailable after four (4) attempts, direct contact from our Sawwad team will be made for further inquiry. If Sawwad does not receive any instructions from the customer regarding the order after two (2) weeks the shipment will be returned and the order nullified.
Shipping is complimentary on all exchanges; however, if you are based outside the GCC you will need to pay taxes and duties if applicable
Please make sure your items are returned new, unused and with all Sawwad garment tags still attached, along with the garment bag or alternate packaging in unused condition. Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Please contact our customer care team by emailing firstname.lastname@example.org if you have any further questions.